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Charging up around the world
How do people around the world charge their mobile devices? How do they use electricity in their households, and how do they think about their energy usage? Together with all the partners in the Reach...
View ArticleService Design Talks 20/1
On 20 January we will be getting together again to discuss another recently published and interesting book related to Service Design. This time it’s Tim Brown’s new book ‘Change by Design’. A must read...
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Tools for tomorrow’s public policies
About sixty representatives, researchers, sociologists and creatives met up at La Boate, in Marseille, to invent tools for tomorrow’s public policies, and imagine the future of the 26 french regions....
View ArticleCall for papers on Service Design
The academic journal Behaviour and Information Technology has accepted to publish a special issue on ‘Services and Human-Computer Interaction: New Opportunities’. A call for papers, explaining the...
View ArticleNext Service Design Network conference in Berlin
Bas was invited to sit on the Programme Board of the next Service Design Network conference (SDNC10) and took part in a first meeting in Koeln this weekend. Others in the board are: prof. Birgit Mager,...
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Spunk // STBY
For research focused on issues regarding young people in The Netherlands, we have set up a joint venture with Spunk. This group of young, dynamic and highly talented journalists (16-19 years old) is...
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Global Innovation Group
For clients who are looking for full service innovation projects, including research, concept development and business strategy, we have initiated a partnership with world class international...
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Reach: Global Design Research Network
Reach is a network of highly skilled and experienced companies around the world with a deep expertise in design research. Our experience in both design and customer research enables us to seamlessly...
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Meet the STBY team
STBY has a small and highly specialised team of senior researchers and consultants. We have extensive experience with research, strategy, design and project management. We are used to working in...
View ArticleNew website Service Design Netwerk Nederland
We finally managed to sit down together for a day and compile a coherent website for the Dutch Service Design Network. The design had been prepared by EdenSpiekermann for a while already, but we were...
View ArticleDesign Research for Service Innovation
Our creative research projects connect organisations with the lives and experiences of their customers. This helps our clients to innovate their service offering, making it more valuable for both their...
View ArticleLaura Pandelle
Laura is a talented and very committed design student at ENSCI-les Ateliers in Paris. She worked with us on various projects as a design researcher. She has assisted the UK research team with tasks...
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Service Design Thinks Amsterdam
The first Service Design Thinks event in Amsterdam on 18 February was a great succes. The beautiful room, generously offered to us by the Waag Society, was packed with people from various backgrounds...
View ArticleGuest lectures at Business Schools
Geke van Dijk has been invited to give guest lectures at executive seminars in two different Business Schools. On 8 February she spoke at the Tias Nimbas Business School (University of Tilburg, NL) in...
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Marie de Vos
Marie is a design researcher based in STBY’s Amsterdam office. She is mostly involved in the research projects STBY run out of Amsterdam, for which she deals with both operational management and the...
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Ré Dubhthaigh
Ré Dubhthaigh, founder and director of the design-led management consultancy Radarstation, is one of STBY’s most frequent collaborators. A specialist in helping executives and operatives in...
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Luke Kelly
Luke is busy writing his PhD thesis at Birkbeck University in London looking at ‘Narrative Convergence between Literature and Video Games’. When not totally immersed in his writings, Luke joins us on...
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Michiel van der Heyden
Michiel is a Senior Design Researcher at STBY, working predominantly out of our Amsterdam office. Michiel has taken the lead on a number of recent projects, including a recent international...
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Leeor Levy
Leeor is a senior design researcher in STBY’s London office. Specialising in combining ethnographic research with design processes, Leeor brings a great deal of experience managing projects that span...
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Tjebbe Tjebbes
Tjebbe In 2005 Tjebbe Tjebbes started writing for Spunk.nl, at the time the largest E-zine for young people in the Netherlands. A selection of his work got printed every week in cooperation with NRC...
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